Browse our most frequently asked questions list below to learn everything you need to know!
2680 Florin Road, Sacramento, CA 95822
Mailing Address:
2680 Florin Road, Sacramento, CA 95822
Yes. Most orders placed are delivered directly to you. Extra charges will result in deliveries to upstairs, elevator use or any point where extra time and/or labor is involved. Extra charges will also be applied if a delivery and/or pick up is needed outside of normal business hours.
We deliver 1-3 days before your event, depending on its size and requirements. Pickup typically occurs 1-3 days after the event. We generally do not deliver or pick up on the same day as the event. If same-day service is required, please let us know, and we’ll provide you with the additional cost for this service.
All orders require a 25% down payment to be confirmed and made into a Reservation. The remainder of the balance is paid prior to the delivery. Acceptable forms of payment include all major credit cards, check, or cash. Checks as a final payment for the remaining balance must be received by at least 2 weeks prior to the delivery date. The 25% down payment paid to secure an order is non-refundable.
We set up everything besides the tables and chairs. We leave them on dollies or stacked to set up as you would like.
Reservations can be canceled anytime. However, the 25% down payment is non-refundable.
A 50% cancellation fee will be charged in the event that a tent, tent sides or a tent heater is canceled from an existing reservation within 30 days of the event.
Minor changes to orders prior to the event are often expected, as the number of guests can frequently change etc. We recommend that you attempt to make any changes as soon as possible as items are subject to availability. We will make every effort possible to meet your needs.
Everything! Our units are a perfect addition to any party, event, or celebration. The occasions include but are not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!
Still have questions?
Feel free to use our Contact Form to reach out to us anytime.